Shipping policy
Last Updated: 05/02/2026
This Shipping Policy applies to all orders placed on Best1, operated by Citi Mart Ecom LLP.
Shipping Coverage
We currently ship orders across India.
Order Processing Time
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Orders are processed within 1–2 business days after confirmation.
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Orders placed on Sundays or public holidays will be processed on the next working day.
Shipping Time
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Estimated delivery time: 3–7 business days, depending on your location.
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Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.
Shipping Charges
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Shipping charges (if applicable) will be clearly mentioned at checkout.
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Any free shipping offers will be clearly communicated on the website.
Delivery Partners
We work with trusted third-party courier and logistics partners to ensure timely delivery.
Incorrect Address / Failed Delivery
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Customers are responsible for providing accurate shipping details.
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Orders returned due to incorrect address or failed delivery attempts may require additional shipping charges for re-delivery.
Contact for Shipping Issues
📞 +91 70417 14344
