Privacy policy
Last Updated: 05/02/2026
This Privacy Policy describes how Best1, operated by Citi Mart Ecom LLP (“we”, “us”, “our”, or “Company”), collects, uses, stores, discloses, and protects your personal information when you visit or make a purchase from our website, or otherwise interact with us (collectively, the “Services”).
This Privacy Policy is governed by and interpreted in accordance with the laws of India, including the Information Technology Act, 2000 and applicable rules thereunder.
By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our Services.
1. Information We Collect
We collect personal information to provide and improve our Services.
Information You Provide Directly
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Full name
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Mobile number
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Email address
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Billing and shipping address
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Order and payment confirmation details
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Account login credentials (if applicable)
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Customer support communications
Information Collected Automatically
When you use our website, we may automatically collect:
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IP address
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Browser type and device information
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Pages visited and interaction data
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Date and time of access
This data is collected using cookies and similar tracking technologies.
Information from Third Parties
We may receive information from:
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Payment gateways
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Logistics and delivery partners
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Website hosting and analytics providers
All third-party data is handled as per this Privacy Policy.
2. How We Use Your Information
We use your information to:
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Process and deliver your orders
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Provide customer support
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Communicate order updates and service notifications
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Improve website functionality and user experience
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Prevent fraud and unauthorized transactions
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Comply with legal obligations
We do not sell your personal data.
3. Cookies and Tracking Technologies
Our website uses cookies to:
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Remember user preferences
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Improve website performance
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Analyze traffic and usage patterns
You may choose to disable cookies through your browser settings, though this may affect website functionality.
4. Sharing of Personal Information
We may share your information only with:
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Payment processors
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Shipping and logistics partners
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IT and website service providers
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Government or legal authorities when required by law
All such parties are obligated to maintain confidentiality.
5. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary:
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To fulfill orders
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To comply with legal and regulatory requirements
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To resolve disputes or enforce agreements
7. Your Rights (India)
You have the right to:
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Access your personal information
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Request correction of inaccurate data
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Request deletion of your personal data (subject to legal obligations)
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Withdraw consent for marketing communications
To exercise these rights, contact us using the details below.
8. Children’s Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
11. Governing Law & Jurisdiction
This Privacy Policy shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Surat, Gujarat.
12. Contact Information
For any questions or concerns regarding this Privacy Policy, please contact:
Best1
(Operated by Citi Mart Ecom LLP)
📍 Shed No. 2, Bhakti Nandan Farm,
Manish Nagar Market Road,
Beside B4 Bakers, Dabholi,
Surat – 395004, Gujarat, India
📞 +91 70417 14344
suppbest1@gmail.com
